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Will you come down on your price?
Are your items from a Non-Smoking Home?
What condition is this item in?
When will my item be shipped?
Do you have any suggestions to help me find this toy or blanket?
Do you take money orders?
Why is this item priced higher than when I first bought it at the store?
What is eCrater?
Where are you located?
How long have you been in Business?
Do you ship outside of the US?
Can you help me find this toy?
Where Can I Leave Feedback?


Will you come down on your price?
Most of the time I am firm on my prices. I do quite a bit of research on each item when I list them to be sure I am competitively priced. If items are priced too cheap then my competitors will buy them, mark them up and resell them. Then some child/family in need will miss out. I price in the middle range of where an item is selling on eBay, Amazon, Bonanza, etc. when my item first gets listed. If you see this is not the case, please feel free to contact me. I have hundreds of items listed and it is impossible to keep up on the prices of all of them over time.

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Are your items from a Non-Smoking Home?
We are sensitive to smoke and avoid any items that come from smoking homes. Almost all of our items are from non-smoking homes. The only time we would make an exception is if the item is extremely rare or hard to find. If it smells of smoke I will disclose that in the description.

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What condition is this item in?
I am an honest seller and will note any flaws that I find. I only sell items that I would let my own children/family use.

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When will my item be shipped?
I usually ship the same day payment is received. If your item is purchased after 3 p.m. CST it will go out the next morning.

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Do you have any suggestions to help me find this toy or blanket?
I am always happy to help out with your search if you can't find one on my site. Just send me a email at bret.susie@charter.net Here are a few other ideas that have worked for a lot of families. (Please note: There is no cost to do these) 1) Contact one or both of these great help websites at: http://plushmemories.com/ or http://lostmylovey.com These websites are a wonderful resource for parents. Plush Memories: If you send them a photo and description they will post it on their website. LostmyLovey: You can make your own posting for lost, found or need replacement for any item. There are many people (like myself) that frequent these sites to help families along in their search. Once your item is found they will email you or post a link where you can find it. 2) Make a "Wanted" Ad or Posting on Craigs list in your area. Someone near you may have exactly what you are looking for. It may be sitting in a toy box or up in an attic just waiting to be loved. Hope these tips help. Best Wishes!

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Do you take money orders?
We use Stripe and Paypal but I believe they may accept money orders, cash, credit cards and bank transfers. Please visit their sites for more detais.

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Why is this item priced higher than when I first bought it at the store?
Once your item is no longer available in stores it becomes hard to find. This will make the price go up. If the item is in high demand and extremely rare that can make it go even higher. The price can also be effected by the condition. If an item is new and impossible to find you can expect to pay more also. We do a lot of research online to see where items are selling at and pick a low to mid range to base our prices. If you are not happy with the price, please feel free to keep searching online but please keep in mind that it may take time or be impossible to find it at the price you originally bought it for.

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What is eCrater?
eCrater is a marketplace that offers the products of all registered sellers in one place, while the web store builder allows sellers to have their own custom online store. All listings are "fixed price" and buyers can add products from several sellers into their shopping cart and buy them in one single order. The store that you are currently shopping in is Asuwishshop but there are many different stores on eCrater that are operated by different sellers.

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Where are you located?
Elk River, Minnesota

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How long have you been in Business?
I first opened my store on eBay in 2009. We quickly earned star seller and top rated seller status with wonderful feedback on hundreds of sales but decided to make a move to eCrater as eBay's fees continued to rise. We moved to eCrater in 2010 and are excited to say that we have helped over 2000 families find there treasures while we have been on this site. We are continuing to receive fantastic feedback from all over the country. We want you to feel confident when making purchases from us and will gladly answer any questions you may have. Please send your emails to bret.susie@charter.net

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Do you ship outside of the US?
We do not ship outside of the US at this time. We will be glad to ship to a friend or family member in the US and you can have them ship the item to you.

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Can you help me find this toy?
Please send me a photo and any information you may have (size, color, where you bought it) There is a pretty good chance I have seen it or can find it. Even if it does not have any tags. I have become pretty good at identifying brands. I'm not an expert but I'd gladly help give it a shot! :)

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Where Can I Leave Feedback?
eCrater generates two emails to give you an opportunity to leave feedback if you'd like. One email goes out immediately after you make your purchase. The next goes out around 2 weeks later. These can easily go into your spam folder if you are not looking for them. Please wait to leave feedback until after you receive your item. Please be sure to always read the complete listing to understand the size and condition of all items from any seller. If in doubt always ask questions before making a purchase. We strive for excellent feedback. We want you to be happy with your purchase. If you are not satisfied please contact us before leaving us bad feedback. We will work with you to come up with a solution.

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Last Updated: 16 Oct 2017 06:26:30 PDT home  |  about  |  terms  |  contact
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